READY TO TAKE YOUR BUSINESS TO THE NEXT LEVEL?
Our services are designed with the entrepreneur in mind.
Our services are affordable, making it easy for you to receive all of your business needs in one place.
Book with us today!
Please note: Our dates are subject to change based on our availability
10-12 business day turnaround: Logo design
15-17 business day turnaround: Website design, Business plans, Business cards, Custom Illustrations,
Flyers, book Covers, Instagram Highlights, Social media templates, Business cards, Media kit, Newsletter templates, and Menu design
SEND DESIGN REQUEST
COMPLETE THE FORM
RECEIVE THE DRAFTS
REVISE/MAKE CHANGES
GET YOUR FILES
Once you have purchased the service, you will receive a confirmation email within 24 hours.
The confirmation email includes a form. The form will allow you to share more information with us, and help us bring your vision to life.
We will complete the service draft on the date you select on the form.
Need tweaks on your design?
Once you review the drafts, we will make updates upon request.
We will send you the final request upon approval!
Frequently Asked Questions
General Questions
What are your hours of operation?
Monday, Tuesday, Wednesday, and Friday from 9am-5pm. Please allow 1-3 business days for email support.
Can I schedule a consultation?
Yes, you can schedule a phone, zoom chat, or in person consultation. Please use this link: www.foundationfirst.co/consultation
How much are consultations?
How much is a particular service?
Please refer to our services (www.foundationfirst.co/services) and sale services page (www.foundationfirst.co/sale)
What is the turnaround time on a service?
Immediately after you submit payment, you will receive a form to complete. You will be able to choose the date that you want to receive your service drafts.
10-12 business day turnaround: Logo design
15-17 business day turnaround: Website design, Business plans, Business cards, Custom Illustrations,Flyers, book Covers, Instagram Highlights, Social media templates, Business cards, Media kit, Newsletter templates, and Menu design.
Where are you located?
Houston, Texas
What services do you offer?
Please see: foundationfirst.co/services
Do you all assist in choosing a business name, color, ect.?
Yes, we can help! Please schedule a consultation.
Are you all hiring?
We are not hiring at the time, but we are always looking for interns. Please contact Bri + Klarke owners@foundationfirst.co
Can you speak at an event?
Please contact Bri + Klarke owners@foundationfirst.co
Do you create packages?
Yes we do for 3 or more services booked (not sale prices).
Can I pay for expedited service?
Yes we do! See below for all expedited service fees for every service except websites and business plans:
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If you would like the service completed 11-15 business days from today, it will be $25 -
If you would like the service completed 6-10 business days from today, it will be $40 -
If you would like the service completed 2-5 business days from today, it will be $50 -
If you would like the service completed overnight, it will be $75
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If you would like the service completed 11-15 business days from today it will be $40 -
If you would like the service completed 6-10 business days from today it will be $55 -
If you would like the service completed 2-5 business days from today it will be $75 -
If you would like the service complete overnight, it will be $100
Can I secure the deal now but take care of the service later?
Yes, you have 30-45 days following payment to complete the form before the offer is null and void.
Do you have a referral program?
Yes we do! More infor coming soon!
I booked a consultation, but can we speak sooner than the dates you all have available?
Yes we can depedning on the date and time. Email owners@foundationfirst.co
When should I expect a response to my email?
Please allow 1-3 business days for an email response. This includes all revisions.
I missed my scheduled consultation call, what should I do?
You should go to our consultation call page and reschedule.
What is your refund policy?
You are eligible for a full reimbursement within 2 calendar days of your purchase. After the 2-day period you will no longer be eligible and won't be able to receive a refund. If you have any additional questions or would like to request a refund, feel free to contact us at hello@foundationfirst.co.
What happens if I am unhappy with the service?
Please let us know and we will do our best to accomodate you. If you are unhappy with the design, we will wework it until you love it!
How long with it be before my project is completed and finalized?
I have a project deadline, what should I do?
We do not guarantee a completion date for any project. If you have a project deadline, please let us know.
How long do I have to respond with my revisions regarding a project?
Logo
How many drafts do I receive?
You will receive 2-4 drafts
How many revisions will I receive?
How much is it for an extra revision?
How do I find a color code?
It's easy! Look for the HEX code of the colors you want using google.
What is all included?
- 2-3 logo drafts
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2 complimentary revisions
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JPG logo version
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Transparent PNG logo version
Can I get an illustration incorporated in my logo?
Is a brand board included in the basic logo design?
The basic logo design does not include a brand board. The brand board is included in the upgraded and deluxe logo
If I want to add custom illustration in my logo, which service should I purchase?
You should purchase the deluxe logo
Website
Does the price include the domain?
No, you will have to purchase your own domain and connect it
What is the monthly fee?
It depends on the plan you purchase using WIX or Square space. You have to pay for it on your own.
How does it work?
Once you have purchased the website, you will receive a confirmation email within 2-3 business days. The confirmation email includes a form. The form will allow you to share more information with us, and help us bring your vision to life.
How many revisions will I receive?
1 complimentary revision
How much is it for an extra revision?
What are pages?
Pages are the different website tabs on your website (home, about, contact, etc.)
How many pages are included?
In the sale, 5 pages are included.
How much is it for an extra page?
Extra pages are $25 each
What is all included in the website design?
What are considered add-ons?
A customized footer is an add-on ($20)
Social Media Templates
How many revisions will I receive?
You will receive one revision
How many templates are included?
5 templates are included
How much is it for an extra template?
What all is included?
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Graphic design/illustration
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JPEG
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PNG
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1 complimentary revision
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5 templates
How do I use these?
We will send a tutorial video once the templates have been complete
Photography
How long is the photo shoot?
We have 30 min shoots ($100)
Do you help with choosing a location?
Yes we do, when you fill out the form
How many miles are included in the service?
Up to 12 miles from Houston, TX (Memorial City)
How many edits are included?
- If purchased during a sale 7 edits for 30 mins
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If purchased during a sale 10 edits for 1 hour
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Regular priced, 10 edits for 30 mins
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Regular priced 15 edits for 1 hour
What's the turnaround time?
3-5 business days
How many people are included?
Sale price:
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1 person for 30 minutes -
2 people for an hour
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30 mins, up to 2 people -
1 hour, up to 4 people
Can I do outfit changes?
If you have booked a 1 hour shoot, we can do up to 3 outfit changes
Do you all do graduation, baby shower, ect.?
Yes, we do all events!
Social Media Strategies
Do you all post on social media?
No, we do not
Can you explain the strategies?
- Social media strategies provides the most direct way to engage with customers, generate relevant traffic, improve your ROI, and more.
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Strategies to engage customer -
Strategies to generate relevant traffic -
Strategies to improve your ROI (return on investment) -
Strategies to help create consistency
Business Plan
What is included in the business plan?
Business plan w/marketing and PR:
-
Confidentiality statement -
Table of content -
Executive summary -
Breakdown of your business -
Competition -
Marketing Plan -
PR Plan -
Financial plan (budget)
Flyer
How many revisions will I receive?
2 revisions
How drafts are included?
1-2 drafts are included
How much is it for an extra flyer?
$20
What is all included?
- 1-2 flyer drafts
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2 complimentary revisions -
One final custom flyer
Illustration
How many drafts do I receive?
1-2 drafts are included
How many revisions will I receive?
2 revisions
How much is it for an extra revision?
$20
How do I upload a picture?
Using the form
What is all included?
-
2 complimentary revisions -
One final custom illustration -
1-2 illustration drafts -
Can I get an illustration incorporated in my logo? -
Yes, purchase a logo using the link
Custom items
Do you design all of the products from scratch?
Yes. Once the order is placed and in our calendar, we begin designing the product.
How do I receive the drafts?
We email you the draft using the email you entered using the form.
How many revisions are included?
How long does it take before I receive the drafts?
Our dates are first come, first served. You will have the opportunity to select your draft date when completing the custom product form.
Can I pay for expedited service?
Yes, expedited service is $25 and you will receive your drafts in 24-48 hours.
How will I receive the product(s)?
Once you are satisfied with the finalized draft, we will send you a link to place your order. You will be able to enter the shipping address there to receive the products
Will I be paying another fee to receive the products?
No. Once you place the initial order you will not have to pay another fee to receive the products.
How long does it take for me to receive the products?
After we design the product it takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products. Our average shipping time is 3-4 business days depending on the order's destination.
Can I use the same design for multiple products?
Yes, if you want to use the same design for the same product all you have to do is specify it in the form.
If I have previously purchased an illustration with you all, can I just pay to get it placed on a product?